Before you send your watch.
Answers to the practical questions customers usually ask before starting a repair.
What types of watches do you repair?
We assess mechanical, automatic and quartz watches across a wide range of brands. Repair availability depends on the model, condition and parts.
Do you quote before repairing the watch?
Yes. Where chargeable repair work is required, we provide a quotation after assessment before proceeding.
Can I post my watch to you?
Yes. Watch Fixers is designed around a nationwide postal repair journey using tracked postage.
Do you repair luxury watches?
We provide independent repair and servicing options for many luxury brands. We do not claim manufacturer authorisation unless expressly stated.
How long will my repair take?
Times vary considerably depending on diagnosis, parts and complexity. An estimated timeframe is provided after assessment.
Can you pressure test a watch?
Pressure testing is available for suitable watches. The case and seals must be appropriate for testing.
What if I do not know the model?
Choose the brand if known and provide photos/details. You can select Other / Not sure on the repair form.
Start with an assessment.
Tell us about the watch and the fault. We will give you the next steps and a repair reference.